How was your cat's visit?
Did she seem to be soothed by the fish, birds, toys, catnip and other comforts once inside our clinic?
Was she or he comforted by our staff and environment?
Did we fully address the issues that brought her or him to our clinic?
Does she have further problems that need to be addressed, either separate from, or related to the primary issues?
Did we fully take care of her needs?
Do you have ideas how we may better serve your cat? _______________________________________________________________________________________________________________________________________
How was your visit?
Were you treated kindly with a beverage, a comfortable chair, and was the wait an acceptable period of time?
Did you find the clinic clean, organized and comforting?
Did the staff help you to feel at home?
Were you provided with cost estimates as needed to better help you choose your best treatment options for your cat?
Were you satisified with the quality of care your received and your cost?
Were laboratory, X-Ray, Ultrasonography, Endoscopic, and Surgical results reported in a timely manner and explained to your satisfation?
Do you have ideas on how we may better serve you?
________________________________________________________________________________________
Were medical problems adequately explained?
What would you like to see done differently?
You may leave your completed survey:
- at the hospital front office
- fax it to: 760-749-2649
- or mail it to: PO Box 675,Valley Center, CA, 92082
thank you!!
